IT Business Analyst
Milana Kotova
10+ years of experience leading complex digital transformation and software delivery initiatives, translating business needs into clear tech requirements and measurable outcomes.

My services
  • Business Analysis & Requirements
    I translate business needs into clear, actionable requirements that teams can build with confidence.
    • Discovery workshops and stakeholder interviews
    • Problem framing, scope definition, and success metrics
    • User stories, epics, acceptance criteria, and documentation
    • Process mapping (AS-IS / TO-BE) and gap analysis
    • Backlog structuring and prioritization support
  • Product Ownership Support
    I help you align stakeholders, drive decisions, and deliver value in iterations.
    • Product vision, MVP definition, and roadmap support
    • Backlog management and release planning
    • Definition of Done / Definition of Ready, governance, and rituals
    • Cross-team alignment and delivery coordination
  • Solution Design & Delivery Enablement
    I support teams from concept through implementation to reduce rework and delivery risk.
    • Functional specifications and integration requirements
    • API/Systems interaction mapping and dependencies
    • Test scenarios, UAT support, and release readiness
    • Risk identification and mitigation planning
Work experience and practice
I have 10+ years of experience in IT Business Analysis and product delivery, working with clients across the USA, Europe, and globally.
I support organizations in translating business goals into clear requirements and scalable solutions, including complex systems, integrations, and data-driven initiatives.

My work spans end-to-end delivery – from discovery and stakeholder alignment to backlog ownership, UAT support, and release readiness – partnering with cross-functional teams and senior stakeholders.

Outside of work, I enjoy traveling with my family and staying active through sports.
Pricing
Below are my standard service packages. For custom scope or long-term support, don't hesitate to get in touch with me.
Contact me
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